Sometimes your furry, feathered or scaled companion can’t wait for their new toys, treats or essentials. That’s why we offer several convenient delivery and pickup options to get your order to you as quickly and easily as possible.

• Next-Day Convenience – Order before 2pm, and your pet’s goodies will be with you the next working day via DPD Next Day! Perfect for last-minute treats or forgotten essentials.
• Free Delivery over £50 – Stock
  up on all your pet’s needs without worrying about hefty shipping costs. Enjoy free delivery on orders over £50, making online shopping even better.
• Frozen Orders - Products
  are only available for Click & Collect.
• Weekend Orders - Place your order before 2pm on a Friday for Monday delivery. Orders placed after 2pm will be shipped on the Monday.

UK Delivery Charges

UK Delivery ONLY 

£4.99 Next day delivery*

*When ordered before 2pm.
Orders placed after this time will be sent out the next working day. 

Returns & Exchange Policy

We accept returns up to 14 days no questions asked, postage paid for by the buyer and all parts must be returned in the same condition as they are supplied. You will be refunded in full less the cost of the original carriage.

Sash & Pepps Ltd are not KONG,. Sash & Pepps Ltd are the company selling the products and all terms and conditions directly and indirectly applying to returns, refunds and exchanges are ours and not KONG.

•  Item is unused and has not been fitted
•  Item is in the original packaging
•  Item is returned within 14 days of purchase date

Pick up and store

Live near or passing by Skelmersdale? Choose click and collect at checkout and swing by our pet shop in Wigan in the Concourse Shopping centre to grab your order! You’ll be notified when your order is ready for collection, saving you needing to wait around or queue.