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Dogs
  • Cats
  • Small Animals
  • Birds
  • Fish
  • Frequently asked questions

    Products & Ordering

    We provide a wide range of pet supplies including food, toys, grooming tools and accessories for animals of all shapes and sizes, from dogs and cats to rats and wild birds, even snakes and turtles too!

    If you want something that isn't listed, please get in touch with us via our contact form or web chat. We will then do our best to find it, and give you a quote at the best possible price.

    Simply take a look at our subscription box page, find the option you like the look of, and then follow the instructions from there. Each box can be customised to your pet's tastes.

    Unfortunately not – However, we encourage online ordering for efficiency. If you need any assistance placing an order, please contact a member of our team with our contact form, web chat or on social media.

    Payments & Shipping

    We accept all major credit cards, debit cards and secure online payment methods.

    We only offer shipping within the UK, and do not support international orders at this time. We therefore reserve the right to cancel and refund any international orders.

    Order Tracking & Returns

    You will receive a tracking number via email once your order is shipped, allowing you to see the status of your delivery.

    We have a 14-day no-questions returns policy. Postage will need to be paid for by the buyer, and all parts must be returned in the same condition as supplied. You can review the full policy here.